FEEDBACK AND COMPLAINTS form
If you have a concern or complaint about your NDIS supports or services provided by MyLife Housing, it’s important to talk about it.
Fill out this complaints form below and we will respond to you within
Please provide as much detail as possible
How to make a complaint to the NDIS Commission
For NDIS Clients in New South Wales, South Australia, the Australian Capital Territory, Northern Territory, Queensland, Victoria or Tasmania, a complaint can be made to the NDIS Commission by:
● Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
● National Relay Service and ask for 1800 035 544.
● Visiting https://www.ndiscommission.gov.au/about/complaints and completing a complaint contact form.
The NDIS Commission can take complaints about:
● services or supports that were not provided in a safe and respectful way
● services and supports that were not delivered to an appropriate standard
More information
● Fact sheet: How to make a complaint
● Video: Understanding complaints
The NDIS Complaints Management Resolution Guidance provides more detailed information about the NDIS Commission’s complaints process.